At Pom Pêche, we value your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the steps we take to keep it safe. By visiting our site or making a purchase, you agree to the practices described below.
Information We Collect
a. Information You Provide to Us
When you shop on our website, we collect information necessary to process your order and support your shopping experience: Name, Email address, Billing and shipping address, Phone number, Payment details (processed securely by Shopify—we do not store your full card information), Order details (items purchased, transaction amounts, selected shipping options)
b. Information Collected Automatically
When you browse our site, we automatically receive certain information about your device and interaction with the site, such as: IP address, Browser type, Time zone, Pages viewed, Referring websites or search terms, Basic usage analytics used to improve site performance
We collect only what is necessary, and we do not sell or share your information with unrelated third parties. We use this information to ensure our store runs smoothly and to optimize our user experience.
How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment — processing payments, shipping orders, updating delivery status
- Customer Support — responding to inquiries and providing service
- Improving Our Store — understanding browsing patterns to enhance design, navigation, and product offerings
- Security & Fraud Prevention — verifying orders to protect both you and our business
- Marketing & Communication — sending updates, promotions, or new product announcements (only if you choose to subscribe)
We do not use your information for any purposes that would put your privacy at risk.
Sharing Your Information
We only share your data with trusted third-party partners who help us operate Pom Pêche, such as:
- Shopify
Our store is hosted on Shopify, which provides the secure e-commerce platform we use.
Learn more about Shopify's privacy practices: https://www.shopify.com/legal/privacy
- Payment Providers (Shopify Payments, PayPal, Apple Pay, Google Pay)
These partners securely process your payments.
- Shipping Partners (Courier carriers, logistics partners)
Used to deliver your order efficiently.
- Analytics & Performance Tools
Tools like Google Analytics help us understand how customers use our site and how we can improve.
These partners are only permitted to use your information to provide the services we request.
Cookies & Tracking Technologies
Our website uses cookies to:
- Remember items in your cart
- Maintain secure checkout sessions
- Analyze site performance
- Personalize your shopping experience
You may disable cookies via your browser settings, but some features of our website may not function properly.
Data Protection & Security
We follow industry-standard security practices, including:
- Encrypted payment processing
- Secure data transmission (SSL technology)
- Limited data access within our team
- No full credit card numbers stored on our servers
We follow industry-standard security practices to protect your personal information. All payment transactions are encrypted and processed securely. Pom Pêche does not store your full credit card details at any time. Your privacy and security are our top priority.
Your Rights
Depending on your region (including GDPR & CCPA jurisdictions), you may request:
• Access to the information we have about you
• Updates or corrections
• Deletion of your data (unless required for legal or operational reasons)
• Withdrawal of consent for marketing emails
To make a request, contact us at: service@pompeche.com
Updates to This Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- Operational updates
- Legal or regulatory requirements
- Shopify platform changes
We encourage you to review this page periodically for the latest version.
Contact Us
If you have any questions about how we protect your privacy, we are always here to help.
Email us at: service@pompeche.com