Introduction
Our relationship with you is very important to us. We are sensitive to protecting the private information that you provide to us. We also want you to have the opportunity to receive interesting and useful information about PomPêche and our products and services. This Privacy Policy sets out how we obtain, store, and use your personal information when you use or interact with www.pompeche.com or any other website owned or operated by us, when you interact or communicate with us via email, social media, "live chat," or when we otherwise obtain or collect your personal information. By using our website, interacting with us, or sharing your personal information with us, you are accepting and consenting to the practices described in this Privacy Policy and in our Terms of Service, which can be found here. If you do not agree to this Privacy Policy and the Terms of Service, please do not use this site.
You are not required to submit any information to our website. However, without providing certain requested information, you may be unable to place an order or access certain features of our website, including the Fitting Room. Please read this Privacy Policy carefully. We recommend that you print a copy of this Privacy Policy and any future versions in force from time to time for your records.
Collection of Information About You
Each time a user visits our website, certain usage and navigation information is collected by our servers. This information is aggregated and anonymous. It gives us details such as the number, frequency, and duration of visits to each webpage, which helps us improve the content and navigation features of our website. We also use “cookies” on our site. Cookies are small pieces of information that our server places on a visitor’s hard drive to enable that person to use our site more easily. For example, we place a cookie on your computer when you visit our site. The next time you visit using the same computer, our server will recognize the cookie and your personal preferences.
If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when a cookie is sent, giving you the chance to decide whether or not to accept it. However, certain features of our website or other services may not work optimally if you delete or disable cookies.
We collect personal information about you when you provide it to us, such as through your use of our website and its features, when you contact us directly via email, phone, in writing, or via social media, when you order goods and services, when you use any of our other applications, and through other means by which you provide personal information to us.
The types of information we collect may include the following:
- Name
- Email address
- Postal address
- Phone number
- "Live chat" or a similar internet-based chat feature
- Payment information (e.g., credit or debit card details)
- Information about your computer (e.g., IP address, browser type)
- Information about how you use our website (e.g., which pages you viewed, the time you viewed them, and what you clicked on)
- Information about your mobile device (such as your geographical location)
Information we obtain from third parties generally includes your name and contact details, but may also include any additional information they provide to us. This could include some or all of the information listed above. We may also obtain personal information from certain publicly accessible sources, including (but not limited to) the electoral register, online customer databases, third-party lists, directories, media publications, social media, and other publicly accessible sources.
When you place an order, submit your account information, or participate in PomPêche promotions or surveys, we collect personal information such as your name, email address, and mailing address. PomPêche will use your information to process and fulfill your order. Additionally, your email address may be collected at various points within the website (including when you place an order) so that we can send you necessary email messages related to your order, such as order and shipping confirmations.
Use of Your Personal Information
At PomPêche, we understand and recognize that we must maintain and use customer information responsibly. We maintain records of your purchase history, product interests, any customer service interactions, and other details that may help us improve your shopping experience. Analytics such as website use and traffic patterns are also considered to help us improve the design of our website, the products we make, and the exclusive services we offer.
PomPêche does not rent or sell your email address to others. We do not store or share credit card information with third parties, except for the purpose of processing your order payment and as required by law.
If you choose to access a third-party website linked to our website, you do so at your own risk. We are not responsible for how these outside parties may collect, use, protect, or disclose the information you provide them. Please refer to the privacy policies of these third parties. The inclusion of one or more links on our website does not imply endorsement of the linked sites or services by us or our affiliates.
PomPêche never stores or saves pictures taken by our sizing app. All measurement calculations take place natively on your phone. To better understand our customers’ body types and preferences for particular styles, we may collect and analyze aggregated, anonymous measurement, size, and shape information about our users and their purchases. The anonymous, aggregated data we may collect could be used in various ways, including improving the performance of our products and understanding more about the relationships between body shapes, sizes, and style preferences. In the future, we may share such aggregated, anonymous information with third-party partners. By providing your personal information to us, you consent to the collection and use of such anonymous, aggregated data.
Site Use
You cannot access or use the PomPêche Site for any illegal or unauthorized purpose. Harassment in any manner or form involving use of the site, including via email and chat or by obscene or abusive language, is strictly forbidden. Although PomPêche cannot monitor the conduct of its users, it is a strict violation of our Terms to use any information obtained from our site in order to harass, abuse, or harm another person, or to contact, advertise, solicit, or sell to any user without their prior explicit consent.
You agree that no comments or other user submissions submitted by you to the PomPêche website will violate any rights of any third party, including copyright, trademark, privacy, or other personal rights. You further agree that no comments submitted by you to the site will be or contain libelous, unlawful, abusive, or obscene material. You are solely responsible for the content of any comments you make.
User Submissions
PomPêche strives to create an interactive relationship with the users of its site and services. User comments, feedback, suggestions, ideas, and other submissions (collectively, “Submissions”) disclosed, submitted, or offered to PomPêche on or by this site or by other means (including email or text message) shall remain PomPêche property. Users assign all property rights and interests to PomPêche, granting the company unlimited use, commercial or otherwise, of any and all Submissions.
PomPêche is under no obligation to:
- Maintain any Submissions in confidence;
- Pay compensation for any Submissions; or
- Respond to any user Submissions.
Correction of Site Errors
The information on the PomPêche website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. These errors may relate to product information, pricing, and availability. In these instances, we reserve the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconvenience caused by these errors or corrections.
Indemnity
By using this site, you agree to indemnify and hold PomPêche (and its shareholders, officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages, and costs resulting from any violation by you of these terms or any activity related to your account (including negligent or wrongful conduct).
Modification/Termination of Website
In the event of termination, you will still be bound by your obligations under these terms, including the warranties you made, and the disclaimers and limitations of liability. PomPêche shall not be liable to you or any third party for any termination of your access.
Third-Party Links
To improve our site, PomPêche may use and promote services provided by third parties. However, even if the third party is affiliated with PomPêche, we do not control these services and make no representations regarding these persons or entities. We are not liable for the accuracy, completeness, timeliness, reliability, or availability of any such parties.
Outside sites linked on our site have separate privacy and data collection practices, which you access at your own risk.
We are not responsible or liable for any loss or damage incurred as a result of any dealings with any third-party website or merchant or operator of such a third-party website.
Disclaimer of Warranty
All content, products, and services on the site, or obtained from a website to which the site is linked, are provided to you “as is,” without any guarantees or warranty. PomPêche makes no warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, security, or accuracy. Use of any PomPêche product by a user is at the user's risk.
Limitation of Liability
PomPêche shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages that result from the use of, or the inability to use, the materials and services on this site or the performance of any of its products (even if PomPêche has been advised of the possibility of such damages).